Terms & Conditions

General Terms & Conditions

Advanced deposit payment or full payment will be charged at time of reservation.
All reservations must be guaranteed with a valid credit card / transferred in cash.
We reserve the right to cancel or modify reservations where it appears that a guest has engaged in fraudulent, inappropriate activity, or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Amendment or Cancellation must be made in written notice to provided email.
Rates are charged in Thai Baht. Therefore, the amount shown on monthly statement in other currencies sent to you by the respective company might be slightly different from our quoted price due to exchange rate variations.

Price according to age

- Infant rate: Babies 1-3.9 years old

- Child rate: from 4-10 years old

- Adult rate: over 10 years old

Cancellation & No show policies

In case of cancellation or no show, cancellation fees may apply as follows:

Cancelation up to 15 days before tour departure: charge 10% of total net rate.
Cancelation up to 7-14 days before tour departure: charge 30% of total net rate
Cancelation up to 1-6 days before tour departure: charge 50% of total net rate
Cancelation less than 24 hours prior to departure date: charge 70% of total net rate.
No Show or Cancelation on tour date: charge 100% of total net rate

Itinerary

All activities as stated in our itineraries are subject to change in the order they are undertaken, depending on the local conditions on the day. Please note all activities are subject to change due to local circumstances.

Khaosok Discovery Privacy Policy

This Privacy Policy sets out the basis and terms upon which Khaosok Discovery collects, uses, processes and/ or discloses information that is obtained from visitors to the Website and users of its Services. Such information includes personal data relating or linked to a specific individual such as name, residential address, telephone number, and email address (“Personal Data”).

By visiting the Website, you are consenting to the collection, use, disclosure and processing of your Personal Data as set out in this Privacy Policy.

1. Where is all the data stored?
We store data on highly secured servers with international-recognized cloud hosting service providers, and safely guard all data transmissions with Transport Layer Security (TLS) on all network connections.
2. How do we use personal data?
Khaosok Discovery uses the data we have collected to operate the hotel reservation, tour and travel insurance for you, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, sending your reservation confirmation, informing you about your upcoming trip and promotion updates or asking about the service review after check-out.
3. How do we share Information?

We may share and disclose Personal Information to third parties in the following circumstances:

To vendors and other third-party service providers who require access to Personal Information to assist in the provision of the Website, products and services, and other business-related functions such as website analytics providers or our third-party advertisement partners. These vendors and third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances they will appropriately safeguard the date.
www.khaosokdiscovery.com

How do you to access & control your personal data

You can view, edit, delete or ask to forget your personal data online by contacting Khaosok Discovery’s official website through Khaosok Discovery’s official website contact:
Khaosok Discovery Co., Ltd.: 11/36 M.5 Chalong, Mueng PHUKET Thailand, 84250
Email: reservation@khaosokdiscovery.com
Phone: +6676-521-857 ( 08.00-21.00 local time booking support)